Complaints Procedure

If you are unhappy with Our Service

If you have a complaint about your Adviser or any financial advice you have received from your Adviser, please contact us in writing at:

Quilter Financial Planning Complaints Department
Quilter
Sunderland
SR43 4JR

Email: QFPComplaints@quilter.com
Tel: 0808 171 2626

You can find more information by visiting the Quilter Financial Planning website: www.quilterfinancialplanning.co.uk/contacts/

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)

Renshaw Wealth
11 Bath Street
Ilkeston
Derbyshire
DE7 8AH

0115 9445 777
advice@renshawwealth.co.uk

Privacy Policy
Complaints Procedure

Renshaw Wealth is a trading name of Lifetime Wealth Management Limited who is an appointed representative of Quilter Financial Services Limited and Quilter Mortgage Planning Limited, which are authorised and regulated by the Financial Conduct Authority. Quilter Financial Services Limited and Quilter Mortgage Planning Limited are entered on the FCA register (https://register.fca.org.uk/s/) under reference 440703 and 440718.

Lifetime Wealth Management Limited. Registered in England and Wales under no. 04631136. Registered office address - 12-14 Upper Marlborough Road, St. Albans, Hertfordshire, AL1 3UR. 

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